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The pen on the 1152 only works with XenApp if Windows Ink is disabled in the Wacom Tablet control panel because of a known issue between Citrix and Microsoft.ĭue to the nature of XenApp and the way that it works with shared resources, Windows Ink is unable to work on a XenApp host.īy default the Wacom pen attempts to use Windows Ink, which is why it then works in XenApp when the use of Ink is disabled.įor touch the 1152 always uses Windows Ink for one and two finger inputs. The solution is to run Windows Update until you are sure that nothing is missing.Īlternatively you can apply these 3 updates individually:ĭTH 1152 Touch Screen not working with XenApp On some versions of Windows, particularly Windows 7, this can happen if Windows is not fully updated. Please see the DisplayLink corporate installation guideĭevice is not connected (Windows 7) ProblemĪfter installing the Wacom tablet driver the pen tablet will not work properly and on trying to access the control panel (Wacom Tablet Properties) the following error appears: Device not connected

I want to install the DisplayLink graphics driver in a corporate environment where DTU devices are already connected to the PCs Solution

Corporate installation of the DisplayLink graphics driver Problem Please note: This FAQ section is designed for system integrators or system administrators that are deploying Wacom tablets across their enterprise.